Wipro Partners with Nexthink to Offer Enhanced End-User Computing Services

Wipro is a leader in infrastructure management and a trusted provider of large IT projects around the world, managing millions of end-user devices on a daily basis. The company, headquartered in Bangalore, has a workforce of over 150,000, serving clients in 175+ cities across 6 continents.

With this new partnership, Wipro is turning big data inwards with a real-time analytics technology to change the enterprise IT services market - turning the IT department from a cost center into a partner for the business. Wipro’s infrastructure services delivers innovative ways for organizations to effectively manage complexity and drive higher efficiency. Wipro is integrating End- User IT Analytics information to proactively identify, diagnose, resolve and manage critical applications and infrastructure problems before end-users experience issues.

“Wipro is a leader in infrastructure management and a trusted provider of large IT projects around the world,” said Yassine Zaied, Nexthink Global Head, MSP Practice. “Nexthink is proud to collaborate with Wipro’s team of skilled experts who thoroughly understand the challenges faced by end-users today. Wipro’s teams are integrating our unique real time analytics capabilities to deliver end-user intelligence to automate the workplace management and to enhance the end-user experience.”

Anirudh Joshi, General Manager and Global Practice Head, End User Computing Services, Wipro Ltd. said, “Through real-time visibility and IT analytics provided by Wipro and Nexthink, we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics. This can help our customers transform their workplaces and transition them to a workspace which is effective for users and can be managed by IT in the most efficient manner.”

Together, Wipro and Nexthink deliver actionable analytics with real time monitoring of all end-users activities across all devices and all applications. Information is compiled automatically to transform and to proactively manage the workplace achieving the best end-user experience.